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How do I cancel my Starter subscription?
How do I cancel my Starter subscription?

Information on how to cancel job slots on your Starter subscription

H
Written by Hannah
Updated over a month ago

If you are on our Starter pricing plan, you can cancel your job slots online anytime. To do this:

  1. Click ‘Manage billing’

  2. Click ‘Cancel plan’

  3. Confirm cancellation

  4. Optional: select a cancellation reason

Your job slots will remain available for you to use until the end of your billing cycle.

You can also reduce the number of job slots on your plan. To do this:

  1. Click ‘Manage billing’

  2. Click ‘Update plan’

  3. Select the quantity of job slots you’d like

  4. Confirm the change

The change will take effect immediately. Your account will be credited the prorated amount for the time remaining in the billing cycle.

If you have any more questions about managing your job slots, contact us through the live chat or email us directly on companies@welcometothejungle.com.

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